Make your ski vacation or winter holiday in the 4* Hotel Pamporovo. Dive in the dazzling mountain landscape seen from our generously furnished rooms and apartments looking at unsurpassed scenery. The hotel is located at the heart of the winter resort Rhodope and just 600 meters from ski zone Studenets–Snezhanka.
Guest can spend the day enjoying various winter sports. Various restaurants and bars in the hotel offer a wide choice of gourmet specialties and selected drinks. With its three lanes, the bowling hall of Hotel Pamporovo provides additional opportunities for joyful emotions and active relaxation. Also, Hotel Pamporovo offers a conference hall with 100 seats, which makes it a perfect venue for corporate events, workshops, conferences, and business meetings.
Covid-19 Measures
Dear guests,
Unfortunately, Covid-19 did not pass Bulgaria. Your safety is our main priority, so our team has implemented additional anti-epidemic measures for prevention and control of the hotel and adjacent sites, all compliant and by health authorities’ recommendations.
DISINFECTION- Hotel rooms – daily cleaning and disinfection of hotel rooms and all contact surfaces
- Common areas – regular disinfection of all common areas and surfaces
- Ventilation system – regular cleaning of the ventilation system and replacement of filters
- Areas with disinfectants – providing of dispensers with certified disinfectant for Covid-19 at the entrances of hotel, restaurants, in front of elevators, public toilets
- Hand disinfection– mandatory when entering the common areas of hotels, elevators, and restaurants at the indicated places
DISTANCE- Floor marking for social distance – stickers are indicating the recommended distance on the floors.
- Distance between guests – keep a distance of 1.5 m from other guests and staff
- Entrance-Exit – use the designated entrances and exits in the dining places and the facilities in the hotel
- Elevators- no more than four people can use elevators at once.
PROTECTIVE CLOTHING AND MATERIALS
- Employees – all hotel staff are equipped with personal protective equipment.
- Guests – face masks, gloves, hand sanitizers, and surface disinfectants are available at the hotel reception.
RECEPTION- Body Temperature- measuring the temperature of all guests, service staff, and suppliers at the entrance of the complex
- Protective barriers reception – safety screens are placed at reception.
- Reception policy –comply with access restrictions and the allowed number of guests at the reception on arrival, check-in, or on another occasion.
RESTAURANTS AND BARS
- Meals in the restaurants: Meals are buffet style. Tourists are separated from the buffet table with a Plexiglas partition and do not directly access food. Waiters serve it with gloves and masks.
- Vending machines drinks– the vending machines will be without a self-service option.
- Movement in restaurants – follow the moving directions and access restrictions in restaurants and outdoor dining areas.
- Capacity – all restaurants, bars, gaming rooms will work with 50% of their capacity.
- Meals in the rooms -by request, all meals (breakfast, lunch, and dinner) could be served through room service in the guest room. The service is provided free of charge for the purchased board.
SPA CENTER
- SPA on the territory of the hotel (sauna, steam bath, indoor swimming pool, fitness) will not operate
- Massages will be held individually after a pre-booked time
CHILDREN CLUB
- Capacity – The children’s club will work with reduced capacity and subject to distance and additional hygiene measures.
- Animators – will wear protective clothing and follow the recommendations for disinfection and hygiene.
OTHER- Quarantine premises – premises have been prepared according to the Ministry of Health’s requirements for the possible quarantine of guests or staff
- Essential contacts – Contact details of local RHI, medical center, and regional health authorities are placed in a visible place
Facilities:
- 24h reception
- Free internet common areas
- Free parking / subject to availability /
- Massages/ extra charge /
- Ski Wardrobe / limited capacity/
- Transfer to lift station
- Kids club with animators
- 2 Restaurants/ extra charge /
- Lobby Bar, Whiskey Bar with live music / extra charge /
- Conference hall / extra charge /
- Bowling / extra charge /
- Billiards / extra charge /
- Laundry / extra charge /
- Dry cleaning/ extra charge /
- Room service / extra charge /
- Car rental / extra charge /
- Ski school / extra charge /
Internet:
Standard base internet is available free of charge at common areas.
Parking:
There is free parking for hotel guests. Please note that parking spaces are limited. A parking space cannot be reserved and it is not guaranteed for your stay. They are received upon availability.
SKI & Snowboard:
- Ski Wardrobe - the hotel offers a free ski storage room to store your own equipment (limited capacity).
- Ski Dryer boot service - free ski boot dryer service of the latest generation
- Transfer to lift station - a free shuttle bus to Malina Station, prior request required.
- Ski School "Milky Way" - ski school in the territory of the hotel with extra charge
Milky Way School offers winter equipment and professional lessons for both beginners and advanced skiers and snowboarders who want to improve their riding style technique. With us, you can take specialised classes in the disciplines freestyle, riding in rough terrain, and carving turning technique.
The selection of the right equipment, suitable terrain, and individual approach to everyone in the training process is our priority. Only for guests of Hotel Pamporovo **** are available high-class ski and snowboard equipment and professional ski instructors on extremely preferential terms!
Children Club:
Free access to children club with animators for the youngest guests of the hotel.
- Тotal area of nearly 200 sq.m.
- Accepts children from 2 to 10 years. Children from 2-4 years - only accompanied.
- Working hours: 10:00 - 18:00 h and 20:00 - 22:30 h
- Capacity - up to 50 children
- It will work with professional animators and will offer a fun and varied children`s animation program. All animators will follow the recommendations for regular disinfection and wearing protective clothing
- Animators are not responsible for children - parental control is needed!
Together with our animators, your children will create, dance, and have fun every day from 10:00 to 18:00. Between 20:00 and 22:30, there is a children`s disco, dancing with a professional choreographer, parents` performances, children`s movie night, and many other enjoyable activities such as karaoke night, themed "Fairytale evening of the heroes", a study of folk dances, etc.
Children Policy:
- Children from 0 to 3.99 years old stay free of charge.
- First child from 0 to 11.99 years on extra bed with two adults stays free of charge.
- Second child from 4 to 11.99 years on an extra bed with two adults pays 50%.
- When accommodating in a double room without balcony for 2 adults + 2 children - 3 children (including baby) are not allowed.
Pet Policy:
Dogs up to 5 kg are allowed by request. Price is 10.00 BGN per day, per pet.
Check In Check Out:
- Check-in time is from 14:00
- Check-out time is until 12:00 (noon)
Credit Cards:
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Contact Details:
- Hotel Pamporovo
- Pamporovo Resort Complex 4870, Bulgaria
- pamporovo@victoriagroup.bg
- reservations@victroiagroup.bg
Virtual tours:
